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EMR COVID-19 statement End of Life Vehicles – 25.03.20

9 April 2020

The Metal Recycling sector plays an important role in supporting the UK’s waste sector, which has been deemed essential by the UK government. Therefore, as a market leader it is vital that EMR’s infrastructure remains operational as far as possible and plays its part in supporting that important supply chain at this critical time. If we do not keep moving scrap metal, then there could be a build up of materials and this could pose a health and safety risk.

As we continue to closely monitor the developments in relation to COVID-19, our top priority is the health of our employees, customers and suppliers. We must also ensure that our critical waste infrastructure remains available for the nation. We have therefore decided to take further steps to avoid the transmission of infection to our staff and suppliers.

We made temporary changes to the way we operate with effect from 6pm yesterday, 24th March 2020.

To protect our employees and the wider community, we will no longer be able to accept scrap vehicles that require any form of depollution, inspection or the issue of a Certificate of Destruction from any source. This includes both the general public and business accounts.

However, we will still accept depolluted car shells from business accounts (VAT registered), provided they can be delivered and offloaded in the same way as the new procedures that we have put in place for other bulk loads.

Our current guidance for all bulk loads delivered to our depots is as follows:

  • To minimise the number of people we have on-site at any one time, please advise the yard by phone that you will be visiting before your arrival. The yard gate will be opened on your arrival and closed when you depart. Phone numbers for each EMR yard can be found at

  • The weighbridge will only operate remotely. All contact with the weighbridge staff must be by telephone. The phone number to contact will be provided to you when arranging your appointment and will be displayed on site.

  • To maintain social distancing at all times we will only issue electronic documents and we will not sign any paperwork. All documentation will be emailed to the email registered on your EMR account.

  • After preparing the vehicle for offloading, drivers must return to their vehicle before EMR staff approach to conduct an inspection or to offload by material handler. Please note, the turn-around of deliveries may be slower due to the necessary human interaction restrictions.

  • Loads will only be accepted if the material can be tipped by the supplier’s own vehicle or if the material is contained in bins or stillages that can be offloaded by mobile plant. We will not permit any manual handling of materials on site.

  • Once the material is unloaded you will be required to leave site. We will then weigh and pay into your account. This will help to limit interactions between our non ferrous operatives and customers.

  • The cash office will be closed and no cheque cashing or immediate payments will be possible. All payments will be made direct to your account at the end of the month. This will reduce direct contact between our frontline staff and customers.

  • We will insist upon and enforce social distancing at all our sites to protect both you and our EMR employees.

  • Finally, should you display any symptoms of Covid19 we will ask you to leave our premises in order to protect those on site.

We aim to resume normal service as soon as the Government adjusts its guidance and we will continue to keep you informed.

Thank you for your cooperation at this difficult time.

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